I am a human-centered design practitioner, workshop facilitator, and team leader. My ‘specialties’ within the design world are systems thinking, strategic foresight, business design, and change management.

Currently, I lead an Innovation Team within the Federal Government of Canada focused on providing service excellence to Veterans and their families and helping to guide transformative change from within the organization. I am new to public service, and loving it so far! Before that, I worked in management consulting and advertising (so different in so many ways!). Outside of work, I enjoy the simple things – a peaceful walk in my tree-lined neighbourhood, a cheeky glass of wine with friends after work, and an unnecessarily competitive game of cards!