About the Speaker
I am dedicated to delivering world-class experiences that drive customer engagement and business results. I grow and lead exceptional design organizations at small and large companies. I am an active leader in the design and user experience fields, occasional speaker at Stanford University and California College of the Arts and a former KPCB Design Fellow. My team’s successes have been written up in design and business books and periodicals such as: Harvard Business Review, Bloomberg Business Week, LA Times, and Inc Magazine.
I enjoy hiring unique and impactful talent – from product and systems designers to behavioral economists and anthropologists to UX developers and prototypers; I’ve led teams as small as 20 and as large as 1000. I lead with empathy, push to go extremely broad with potential solutions, and am a fan of lean experiments. I am most happy when balancing big ideas with shipping products that solve important customer problems.
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