Taylor is the Design Planning and Development Lead at Instacart, partnering with the Design and Research leadership team on identifying and operationalizing the org’s highest priority programs across people, process, product, with a focus on optimizing quality and enabling great work. She previously established and scaled the Design Ops practice from 0 to 1 as the Head of Design Operations, and prior to her time at Instacart, was the first Design Program Manager at Thumbtack. She’s also an instructor for the Design Ops Assembly’s Learning Labs program. The running thread throughout her career has been working in roles where she can help make her teams more efficient and build a strong sense of community; DOps is the perfect function for doing both! A first gen Salvadoran originally from SoCal, Taylor has lived in San Francisco for the last 6 years, enjoying everything the Bay Area has to offer. She has a deep love for all things musical theater, eating her way through other countries, and beautifully designed, people-first programs.