🗓 1:30 PM EST, December 6th

DesignOps: The stabilizing force in uncertain times

Taylor Oliva, 
Design & Development Lead, Instacart

About the Speaker

Taylor is the Design Planning and Development Lead at Instacart, partnering with the Design and Research leadership team on identifying and operationalizing the org's highest priority programs across people, process, product, with a focus on optimizing quality and enabling great work. She previously established and scaled the Design Ops practice from 0 to 1 as the Head of Design Operations, and prior to her time at Instacart, was the first Design Program Manager at Thumbtack. She's also an instructor for the Design Ops Assembly's Learning Labs program. The running thread throughout her career has been working in roles where she can help make her teams more efficient and build a strong sense of community; DOps is the perfect function for doing both! A first gen Salvadoran originally from SoCal, Taylor has lived in San Francisco for the last 6 years, enjoying everything the Bay Area has to offer. She has a deep love for all things musical theater, eating her way through other countries, and beautifully designed, people-first programs.

About the Session

As the DesignOps function continues to mature, the scope of the role has evolved to become a stabilizing force within design organizations. In a turbulent and rapidly changing macroclimate, DesignOps is providing the structure, processes and programs to keep their teams running effectively, while creating a sense of community and connection. They’re providing stability. But what happens if you don’t have a Design Program Manager? What if your DesignOps function is a team of 1? How can you create that stability for your org without scaling the DOps team? In this talk, I’ll share the Design Ops principles that have guided my approach to creating a sense of stability for my designers, and how everyone within a design organization can leverage them to establish a “stability practice.”


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