About the Speaker
As Vice President and Global Head of Design at Uber, Joann Wu leads a global UX team dedicated to crafting magical user experiences across Mobility, Delivery, and Core services. Her focus is on driving quality at scale by fostering a culture of growth mindset, operational excellence and cross-functional collaboration. Joann brings extensive leadership experience from her time as VP of Product Design at LinkedIn, where she defined product strategies and consumer experiences that impacted over 900 million members. She is passionate about creating products that are not only innovative but also empathetic and inclusive.
About the Session
In a fast-moving, dynamic marketplace like Uber, our work bridges the digital and physical, demanding a new level of operational rigor to deliver a high-quality, holistic user experience. This talk will outline a hands-on leadership approach—grounded in vision and follow-through—that empowers teams to innovate and execute with excellence at scale, especially as we evolve our processes with the integration of new tools like AI.
About the Speaker
As Vice President and Global Head of Design at Uber, Joann Wu leads a global UX team dedicated to crafting magical user experiences across Mobility, Delivery, and Core services. Her focus is on driving quality at scale by fostering a culture of growth mindset, operational excellence and cross-functional collaboration. Joann brings extensive leadership experience from her time as VP of Product Design at LinkedIn, where she defined product strategies and consumer experiences that impacted over 900 million members. She is passionate about creating products that are not only innovative but also empathetic and inclusive.
About the Session
In a fast-moving, dynamic marketplace like Uber, our work bridges the digital and physical, demanding a new level of operational rigor to deliver a high-quality, holistic user experience. This talk will outline a hands-on leadership approach—grounded in vision and follow-through—that empowers teams to innovate and execute with excellence at scale, especially as we evolve our processes with the integration of new tools like AI.
About the Speaker
As Vice President and Global Head of Design at Uber, Joann Wu leads a global UX team dedicated to crafting magical user experiences across Mobility, Delivery, and Core services. Her focus is on driving quality at scale by fostering a culture of growth mindset, operational excellence and cross-functional collaboration. Joann brings extensive leadership experience from her time as VP of Product Design at LinkedIn, where she defined product strategies and consumer experiences that impacted over 900 million members. She is passionate about creating products that are not only innovative but also empathetic and inclusive.
About the Session
In a fast-moving, dynamic marketplace like Uber, our work bridges the digital and physical, demanding a new level of operational rigor to deliver a high-quality, holistic user experience. This talk will outline a hands-on leadership approach—grounded in vision and follow-through—that empowers teams to innovate and execute with excellence at scale, especially as we evolve our processes with the integration of new tools like AI.
